VoxWeb Soluciones de Voz: Aplicaciones de voz para Internet y portales de voz (TTS: Text to Speech, ASR: Automatic Speech Recognition)

/// OUR PRODUCTS

VIRTUAL ASSISTANTS
CUSTOMER SERVICE
VOXCALL
VOXBOX
ACCESS
MARKETING
WEB 2.0
PODCASTING
E-LEARNING

Vox

Call

Product that allows contact from a Web to a Call Center without having to use the phone.

VoxCall is a product that allows opening an information and user attendant service, inside a web portal, completely interactive through the phone channel and using VoIP (Voice over IP) technology.

The portal user will be able to make a free phone call, with only a click of a mouse and directly from the portal, using the VoIP technology. The call receiver would be:

An attendant operator at a Call Center.
A voice portal (IVR) supported by VoxNauta/VoxWebTEL suite which uses synthesis and voice recognition technologies, and without the need of any operator, will be able to provide the user with the requested information.

It's an immediate and direct help service for navigating through the web portal, since any user will be able to connect by phone with the Call Center to make on-line requests.

What is this?

Information for demo execution

With VoxCall you can contact us by phone from our website. You'll need to allow execution of VoxCall client (Java applet) in your web browser. In this regard, you should know that the Java applet of VoxCall will not run without your prior authorization through the next window, which will be displayed when the applet starts downloading:

The meaning of this window :

1. This window is displayed on your computer, it indicates that the website offers the execution of a digitally signed application (Java Applet); this signature is not verified as a "trusted signature". This is because you did not define VoxWeb Voice Solutions as a trusted entity in your browser.

2. This part of the image indicates that the signatory of this application is VoxWeb Voice Solutions .

3. You can forbid the execution of this Java applet by clicking on the Cancel button. If you do so, you will not be able to run your client VoxCall.

4. You may authorize the implementation of the Java Applet by clicking on "Run". This allows you to use VoxCall to contact us.

5. You can prevent this window from appearing again in future browsing sessions, checking the box "Always trust content from this publisher".

Click here to try VoxCall calling our sales department

Advantages

The user of the website can contact the Call Center without ever leaving the page or having to make a phone call.
Improve the company image in terms of service and accessibility.
Free service for the user.
Enables Call Center cost-cutting strategies where the Web is the preferred channel of communication .